BS, Hotel and Restaurant Administration, Oklahoma State University
Certified Hospitality Educator, American Hotel and Lodging Educational Institute
Certified TIPS Trainer
HRA 315 Advanced Lodging Management
HRA 354 Hospitality Human Resource Development
HRA 360 Hospitality Facilities Management
HRA 409 Beverage Operations
Research and professional interests
Human resource development
Crafts, D. & Thomas, S. (2015). Sexual Harassment: A focus on Youth Employment and Managerial Practice in the Hospitality and Service Industries. The Electronic Journal of Legal, Safety, and Security Research. November,1, Vol. 8.
Crafts, D. (July, 2010). Abstract. The bed and breakfast guest: An analysis of segmentation and consumer variables. International CHRIE Annual Conference Proceedings. San Juan Puerto Rico.
Crafts, D. & Thompson, L (2007). Reassessing Career Advancement Obstacles for Women in the Hospitality Industry. The Consortium Journal of Hospitality and Tourism. 11, (2).
Schaefer, A., Crafts, D. & Kent, J. (2000). Relative importance of distributor selection criteria to independent restaurant operators. Journal of Restaurant and Foodservice Marketing. 3, (3-4).
R. Brymer & Hashimoto, K. (2008). Hospitality and Tourism.13 ed.; Dan Crafts, Chapter 12, pp. 150-168. Independent and Entrepreneurial Operations. Kendal Hunt Publishing, Dubuque, IA.
R. Brymer & Hashimoto, K. (2007). Hospitality and Tourism. 12 ed.; Dan Crafts, Chapter 6, pp.69-77, Independent and Entrepreneurial Operations. Kendall Hunt Publishing, Dubuque, IA.
Crafts, D. (January/February, 1990). Alcohol Server Training. Midsouthwest Restaurant. pp. 19-21. Oklahoma Restaurant Association.
Crafts, D. (June 1985). Evaluating for profit. Oklahoma Hotel and Motel Inn-Sider. p.4. Oklahoma Hotel and Motel Association.
Crafts, D. & Dallas, M. (2015). Emerging Alternatives to Organized Labor in the Hospitality Industry. Refereed Poster Presentation at ICHRIE Annual Conference. Orlando, Fla.
Crafts, D, & Thomas, S. (2014). Sexual harassment: A focus on youth employment and the evolution of employer liability and managerial practice. Presentation at ICHRIE Annual Conference, San Diego, Calif.
Crafts, D. (July, 2012). Developing the New Generation of Green and Sustainable Leaders in The Hospitality Industry. I-CHRIE Annual Conference. Providence, RI.
Awards and honors
College of Natural & Applied Sciences Award for Student Mentoring, 2012
College of Natural & Applied Sciences Excellence in Service Award, 2012
Heinz Fellowship for Graduate Studies, 1986
MOOT CORP Fellowship – University of Texas at Austin, 2003
Associate in the Missouri State University Leadership Development Program, 2004
Commendation from the Oklahoma State Legislature for Public Service, 1983
Commendation from the Oklahoma State Legislature for Public Service, 1985
Certified Hospitality Educator; American Hotel and Lodging Educational Institute
Certified TIPS Trainer
Master Academic Adviser, Missouri State University