Patrick R. Sells

Details

Education

• MBA, Marketing, 1993, Missouri State University 

Teaching

• MKT 352 Personal Selling 
• QBA 237 Basic Business Statistics 

Professional experience

• Managing Partner, Alexandria Marketing Research Group, Inc. 

Research and professional interests

Research interests 

• Patient/customer satisfaction
• Customer value 
• Consumer needs assessment 

Publications 

• "Customer Satisfaction Measurement Instruments, In Health Care, Does One Size Fit None?" Quality Progress, February 2000

Awards and honors

• Senior Member, American Society for Quality
• Certified Quality Manager 
• Executive Member, American Marketing Association 
• Member, American College of Healthcare Executives