Dr. Stephanie G. Hein



Department

Dept of Hospitality Leadership
Role: Faculty
Campus: Springfield

Postal mail

Missouri State University
Dept of Hospitality Leadership
901 S. National Ave.
Springfield, MO 65897

Biography

Dr. Stephanie Hein is department head of hospitality leadership. She publishes and presents in the areas of curriculum development and review, student recruitment and learning, hospitality financial analysis and food service operations, and academic-industry collaborations.

Hein currently serves as a commissioner for the Accreditation Commission for Programs in Hospitality Administration, a board member for the Association of Hospitality Financial Management Education and vice chair for Springfield's Convention and Visitors Bureau.


Details

Education

  • Ed.D. in Educational Leadership and Policy Analysis, 2010, University of Missouri - Columbia 
  • M.B.A. in Management, 2005, Missouri State University 
  • B.S. in Hospitality and Restaurant Administration, 1995, Missouri State University
  • Certified Hospitality Educator, American Hotel and Lodging Educational Institute

Teaching

  • HRA 720: Hospitality Change Management & Leadership  
  • HRA 499: Internship in Hospitality
  • HRA 490: Advanced Hospitality Leadership
  • HRA 310: Analyzing Financial Performance in Hospitality Operations

Professional experience

Affiliations:

  • Association of Hospitality Financial Management Educators: Board of Directors
  • International Council on Hotel Restaurant and Institutional Education: Treasurer
  • Springfield's Convention and Visitors Bureau: Vice Chair
  • Rotary International: Board of Directors Public Relations

Research and professional interests

Refereed journal articles (published):

Conference proceedings (published):

Other notable publications:

  • Hein, S. (2007). Techniques of Food Preparation2e. United States of America: John Wiley & Sons, Inc.
  • Hein, S. (2004). Techniques of Food Preparation1e. United States of America: John Wiley & Sons, Inc.

Awards and honors

  • Recognized by the Springfield Business Journal as one of Springfield’s Twenty Most Influential Women of 2014
  • Excellence in Service Award, College of Natural and Applied Sciences, Missouri State University, 2012
  • Provost’s Academic Leaders Program, Missouri State University, 2009
  • Faculty Fellow, Missouri State University’s Living Learning Communities initiative, 2007, 2009
  • Recognized by Missouri State University’s R.E.A.L. Bears Student Program as a faculty member “Who Has Made A Difference," 2008, 2009, 2010
  • Master Academic Advisor, Missouri State University

Grants

  • USA Funds Grant - $185,000 to support the formation of the Hospitality Leadership Academy in southwest Missouri, spring 2015
  • Darden Foundation Grant - $25,000, spring 2008
  • Missouri Beef Council Educational Grant - $16,719, fall 2003–spring 2009 

Additional resources


Areas of Expertise

Student affairs Tourism and travel

Media Appearances

6 Common Job Interview Questions and Answers
HCareers
08/29/2018

Hospitality expert Dr. Stephanie Hein shares a few common job interview questions and answers.


Make the Most of Summer Travel
KSMU Radio
06/12/2018

Hospitality expert Dr. Stephanie Hein offers some tips and advice on maximizing your summer vacation.


Feeling Stuck in Your Current Hotel Job? Tips for Moving up the Ladder Quickly
HCareers
09/18/2017

Hospitality expert Dr. Stephanie Hein explains how hotel employees can increase their chances of being promoted.


Videos

Silver Lining in Nature's Chaos